With Niche Academy you can learn how to use digital resources including Hoopla, Libby (OverDrive), Consumer Reports and NoveList. While the tutorials are helpful for library customers it is essential that staff are familiar with the tools so they can troubleshooting assistance.
Several Canadian public libraries and State Library organizations offer access to the tutorials and when you review what is available, please click on the categories within the tutorials to find instructions for your particular area of interest.
The CT State Library provides professional development tutorials that will assist staff who work in different library departments including programming and community engagement.
The focus of the Halifax Library tutorials is eResources such as Hoopla. Videos on digital skills including Microsoft applications and Google are also feeatured. Front-line staff will find great information on how to use the products on IOS, Android and other devices.
The staff site features videos to learn about eResources as well as watch webinar recordings and tutorials on the basics of social media platforms such as Facebook.
The patron site offers more tutorials on eResources.
Staff Training Tutorials – Covering topics such as customer service, public service, reference, and technology.
Patron-focused Tutorials – For common library products including OverDrive and Mango Languages, as well as tutorials on research essentials.
Courtesy of the State Library of Oregon, the following customer-focused tutorials for common library products and databases (e.g. OverDrive and Mango Languages) as well as tutorials on research essentials can be accessed for free. The tutorials are made available via the Niche Academy platform.
Tutorial Name – Click on the Green Icon Button for the Tutorial
Ancestry Library Edition
Chilton – Auto Repair
Comics Plus Library Edition
Learning Express Library
National Geographic Kids
Testing and Education Reference Center
Research Essentials: Authoring Research Questions
Research Essentials: Better Search Techniques
Research Essentials: Finding the Right Sources